How availability and schedules work

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The slots the patient sees when booking come from each professional’s schedule and the service duration. The calendar prevents conflicts automatically.

How it’s calculated

• The calendar is enabled when the professional is chosen: each person has their own schedule.
• Only available slots are shown; a time slot that is already booked disappears for the next patient (no double booking).
• Exception days (unavailable) remain blocked.
• An exception with a special schedule shows only those slots.

Steps to configure it

1. Each professional defines their weekly schedule under Schedules (/schedule). The schedule is personal: only its owner can see and edit it, so an administrator cannot configure it on someone else’s behalf.

   For a break — lunch, say — use Add a range and leave the gap between the two: 09:00 to 12:00 plus 14:00 to 18:00 leaves 12:00-14:00 with no slots. A break is not a field, it is the gap between ranges. Add as many as you need.

2. Add exceptions for vacations, holidays, or special schedules. These are personal too: each professional sees and removes only their own.

3. The service duration defines how long each slot is.

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